Contact us.
Traveler or partner — find the right channel below.
Need help with your tour?
Customer support
We usually have customer support staff near major attractions to help with AI Tour setup and use, if help is needed. Our official support representatives are always identifiable — they wear a uniform with the company logo and carry an official Dornyx.Travel ID card. Please note that any individuals without a Dornyx ID and branded uniform are not authorized service personnel.
WhatsApp, Telegram & email
Response time
We aim to respond within 24 hours. Including your order email and planned visit date/time helps us assist you faster.
Office info
For in-person assistance, please message us first to confirm availability near your location.
[email protected] · +34 614 210 552Get in touch with our team.
Questions about pricing, onboarding, or custom integrations — fill in the form and we'll reply within one business day.
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